- 100% refund if cancelled before 10 days of scheduled arrival date.
- 50% refund if cancelled before 05 days of scheduled arrival date (but less than 10 days).
- No refund if cancelled less than 05 days prior to the scheduled arrival date.
- In case of any date change, 15.00% of the total booking amount will be charged.
- In case of Primary Guest Name change, 5.00% of total booking amount will be charged.
- In case of existing room Category is downgraded, 5.00% of total booking amount will be charged.
- Rates are exclusive of applicable taxes.
- GST shall be charged as applicable.
- In case of triple occupancy, any person above 6 yrs. of age will be charged as an extra person (with mattress).
- The refund process will usually take 21 working days from the date of refund request raised. The refund requests can only proceed via email (booking.sou@evokeexperiences.in)
- Refunds will be processed through bank transfer only.
** Note: Organiser reserves all rights to make any changes without prior notice.